FAQ | Cosyhausclub.com
**IMPORTANT SHIPPING & DELIVERY UPDATE**
♡ ROYAL MAIL STRIKE UPDATE - IMPORTANT NOTICE PLEASE READ ♡
These are the Royal Mail strike action days. Royal Mail will not deliver or process parcels on the days listed below, this will mean potentially significant delays on the run up to Christmas and a backlog of deliveries so please consider this when purchasing as the delivery time will be longer than usual, thank you for waiting and understanding.
Due to BREXIT and COVID 19 - orders outside of the UK are taking longer than usual to arrive so please expect delays. Orders outside of the UK may be subject to additional import charges when you receive your order. Thank you for your patience.
Thank you for supporting CosyHausClub.com and please get in touch with firstname.lastname@example.org with any queries.
How long will it take to get my package?
We aim to process orders within to 2 business days, excluding the weekends, which allows us to get your package to you faster.
We do ship internationally, so our packages take between 3 to 10 business days maxmimum to deliver to your location.
United Kingdom: 1 - 2 days
Europe: 2 - 3 days
Australia: 2 - 3 days
Americas & The Caribbean: 2 - 3 days
Africa & Middle East: 4 - 6 days
Asia & Oceania: 4 - 6 days
To find out your location specifically/country, and the fees attached please add an item to cart and our shipping calculator will provide you with an estimate, or feel free to email us at email@example.com for assitance.
Do you ship internationally?
We do ship Worldwide, to all countries expect the ones listed in the below question.
What countries do you not ship to?
These are the following countries that we currently do not offer shipping to due to the difficulties in recieving accurate shipping and delivery fees.
If you're country or location is not listen in the below countries, then we absolutely ship to you!
Botswana, British Indian Ocean Territory, Cape Verde, Congo, Eswatini, French Guiana, French Southern Territories, Guam, Iraq, Lesotho, Liberia, Mayotte, Niger, Niue, Palau, Pitcairn, Réunion, Sao Tome and Principe, Seychelles, Solomon Islands, St. Maarten, Tajikistan, Timor-Leste, Togo, Tonga, Tristan da Cunha, Turkmenistan, Tuvalu, Wallis and Futuna, Yemen and Zambia
What payment methods are accepted?
We currently accep the following payment methods:
Apple Pay, Amex, Google Pay, Klarna, Clearpay, Paypal, Mastercard, Visa and Shop Pay.
Do you accept late returns?
We’re unable to accept returns beyond the 30 days of your receipt and anything sent to us after 30 days may be returned to you.